Compliance Hotline

1.Acquisition of personal information

The Company shall obey the Act on the Protection of Personal Information and other laws concerning personal information and shall follow proper and appropriate procedures in the acquisition and usage of such information.

2.Use of personal information

Personal information shall be used within the scope of the purpose of use as provided at the time of acquisition and only to the extent necessary to conduct operations.
Personal Information provided to the Company shall be used for purposes of sales of the Company's products, provision of services, response to inquiries, contact regarding products and services, research, production of Anonymously Processed Information and/or Pseudonymously Processed Information and other activities necessary in conducting the business of the Company. Furthermore, in the event of acquisition and/or usage of Personal Information for the purposes beyond the scope of activities detailed above, the purposes of such acquisition and/or usage shall be clearly defined in advance.

3.Provision of personal information to third parties

Personal information shall be used within the scope of the purpose of use as provided at the time of acquisition and only to the extent necessary to conduct operations.

• When disclosing the content or details of inquiries or requests to group companies or others in order to answer or address them
• When providing personal information without the prior consent of the individual is permitted by law
• In order to pursue legitimate interests for achieving the purposes specified above, or permitted by the applicable laws or regulations, Personal Information provided to the Company may be disclosed to the affiliate companies within the Mitsubishi Gas Chemical Group, and third parties such as sales agents, business partners and business consignees related to the business of the Company.
• In cases where it is necessary to jointly utilize Personal Information provided to the Company with the affiliate companies within the Mitsubishi Gas Chemical Group and third parties, the matters defined in the Japanese Law shall be notified.
• In cases where it is necessary to disclose Anonymously Processed Information made by the Company or provided to the Company to third parties, the matters defined in the Japanese Law shall be notified.

4.Management of personal information

• Personal information shall be managed securely, and its accuracy shall be maintained.
• Appropriate information security measures shall be implemented to prevent unauthorized access and infections with computer viruses in order to ensure that personal information is not lost, damaged, altered or leaked.
• Personal information shall not be taken off premises, sent to outside parties or otherwise leaked.

5.Disclosure, correction, discontinuation of use, and deletion of personal information

When a request is made to the Company’s Personal Information Consultation Desk for the disclosure, correction, discontinuation of use or deletion of an individual’s personal information, the Company shall take prompt action according to the law after verifying that the individual making the request on their own behalf or on behalf of another individual has the right to do so.

1.Use of Access Analysis Tools and Cookies

The website uses Google Analytics, an access analysis tool provided by Google. This Google Analytics tool uses cookies for the collection of data. This data is collected anonymously and does not identify the individual concerned.

Information by which an individual can be identified is not obtained from cookies, and no harmful effects are caused to the user’s computer. In addition, the cookies placed through this website may be blocked or deleted by changing your Internet browser (website viewing software) settings. Please visit the following websites for information on the mechanism by which data is collected and processed in Google Analytics, the Google Analytics Terms of Use, and Google’s Privacy Policy.

• How Google uses information from sites or apps that use Google's services
  https://www.google.com/intl/en/policies/privacy/partners/
• Google Analytics Terms of Use
  https://marketingplatform.google.com/about/analytics/terms/us/
• Google’s Privacy Policy
  https://policies.google.com/privacy?hl=en-US

2.SSL

This website has been furnished with encryption technology SSL (Secure Sockets Layer) on all of its pages, including the inquiry form, with the objective of improving security levels. By using a browser that supports security functions, the personal information, etc., entered by the customer is encrypted, preventing the leaking of information to third parties.

3.Acquisition of Access Logs (Access History)

This website records user information in the form of an access log. This information includes the user’s IP address, browser type, and number of accesses, but does not include any information by which the individual can be identified. Access logs are used for statistics and analysis of usage status, and are not used for any other purpose.

4.Scope of Application of the Protection of Personal Information

There may be links from our website to the websites of other business operators, however we do not assume any responsibility in relation to personal information on such other websites.